Privacy Policy
Last updated: January 1, 2025
Introduction
David Resurface ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our pool resurfacing services in the Phoenix metropolitan area.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out our contact form or request a free estimate
- Call us or send us an email
- Schedule a service appointment
- Subscribe to our newsletter or blog updates
This information may include:
- Name
- Email address
- Phone number
- Property address
- Details about your pool and service needs
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer service
- Schedule and perform pool resurfacing services
- Send you estimates, invoices, and service updates
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist in our operations (e.g., website hosting, payment processing)
- Professional advisors (e.g., lawyers, accountants) as needed
- Law enforcement or government agencies when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. We may use:
- Essential cookies for website functionality
- Analytics cookies to understand how visitors use our site
- Marketing cookies to deliver relevant advertisements
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Phone: (602) 619-1234
- Email: david@davidresurface.com
- Address: Phoenix, Arizona 85015